Our experts once ran schools. Now they work for you.
A membership for parents of neurodivergent young people. Former head teachers, senior SENCOs and specialists — all of them neurodivergent themselves — who will explain what's happening, tell you whether your child's support is good enough, and negotiate on your behalf when it isn't.
Book a free 30-minute callWhich of these sounds like you?
My child isn't going to school
Mornings have become unbearable. Maybe they haven't been in for weeks. The letters have started arriving and you're running out of things to try. Start here.
We've just had a diagnosis
Autism, Pathological Demand Avoidance, ADHD, DCD or all of the above. You've got a report and a lot of new words, and no idea what any of it means for Monday morning. Start here.
I don't think the support is right
There's an Education, Health and Care Plan, your child is on SEN Support or you have been told “support in place”. On paper it sounds like help. But you're not convinced — and you can't tell whether you're being fobbed off or being unreasonable. Start here.
How the NeuroUniverse method works
1. We talk
Thirty minutes with me, free. You tell me your child's challenges and strengths, how school is going, and what their special interests are.
2. You get a plan
If you go ahead with a membership I email you the plan. What to do, in what order, what to ask for and who to ask it of.
3. We don't disappear
When you need a specialist, I bring you the right one. When you don't, I'll tell you that too.
Why our approach works
Your specialist's advice was absolutely bang on — realistic, practical, and delivered with real empathy. Hannah even drafted a letter for us to send to school, which made a huge difference. We came away not just feeling understood, but with a clear plan.
— Clare, York
NeuroUniverse was started by Jessie Hewitson. Jessie writes the SEND agony aunt column for The Times and The Sunday Times, and she wrote the best-selling Autism: How to Raise a Happy Autistic Child and ADHD: How to Raise a Happy ADHD Child. She was diagnosed autistic in later life and has dedicated the past decade of her career to increasing understanding and making the world a happier and kinder place for neurodivergent people.
The specialists she works with are senior neurodivergent people in education. Former head teachers, SENCOs with decades in the system and who sit on SEND Panels. People who know exactly what needs to be said, and what will move things along.
They are also, every one of them, neurodivergent. They have been the child in the school struggling as well as the adult negotiating on behalf of their family.
What it costs, honestly
Getting started — £14.95 a month. A thirty-minute call with me, a plan written down afterwards, a fifteen-minute check-in every three months, and access to our specialists at member rates.
In the thick of it — £50 a month. Everything above, but your check-in becomes a full forty-five minutes, and you can email me whenever you need to. We'll read your documents — draft Education, Health and Care Plans, reports, the email from the head — and tell you what they mean and what to say back.
Both cancel any time.
If your plan needs a specialist, you pay them separately, at member rates. Part of my job is telling you honestly whether you need one yet. Sometimes the answer is not yet. See exactly what you get for your money.
Why Jessie started NeuroUniverse…
Parents started finding her. Every week someone would write or ring, usually at the end of their tether. She helped as much as she could, but it became clear they needed more than a reply could carry.
It was also clear that nobody was coordinating the support and care. School, home, sleep, the health appointments, the paperwork — so the parent ends up doing that job too, on top of everything else, with no training and not much sleep.
That's what NeuroUniverse is for.
Jessie didn't do it on her own. Alex Ardizzone is our director of operations. She ran projects in companies a great deal bigger than this one, which is why nothing and nobody gets dropped. Alex and Jessie have been best friends since childhood (picture of us both back in the day above) and are both parents of fantastic neurodivergent young people.
Behind them is a crack squad of specialists: former head teachers, senior SENCOs, talented mentors. Neurodivergent people who work with neurodivergent young people every day and passionately care about getting their support right.
Come with your problems, leave with a plan.
Book a free 30-minute callLet's Keep in Touch
Have a question, or just want to get in touch? Fill in the form below and we'll get back to you as soon as we can.
For parents whose child isn't in school
Your child isn't in school. You don't have to work out what happens next on your own.
Schools are often built for a neurotypical world, and when that stops working, families are left firefighting from crisis to crisis. NeuroUniverse gives you a continuous relationship that grows with your family, guided by people who understand school breakdown from both sides.
Book a free 30-minute call
Why families in this exact situation choose NeuroUniverse
We've been there too
Jessie Hewitson is autistic, has ADHD, and has two neurodivergent children. Co-founder Alex Ardizzone is a mother of an ADHD daughter. This isn't theory — it's lived experience of systems not built for neurodivergent kids.
Come with problems, leave with a plan
You don't need more generic advice. Your kickoff call turns your specific situation — attendance, anxiety, the school's response — into a clear, practical plan.
SENCO-level guidance
Our vetted SENCO specialists can advise on what your child's school should already be offering, and help you prepare what to say and send.
What happens on your kickoff call
Join
£14.95/month, cancel anytime. Book your included kickoff call straight after joining.
Talk it through
30 minutes with Jessie, our founder, to talk through what's happening at home and at school, without judgment.
Get your plan
A personalised plan by email, plus tools and checklists you can use straight away.
Keep moving
Monthly 15-minute check-ins, and discounted access to SENCOs and specialists if you need them.
What parents in similar situations say
"We booked a 60 minute session with Hannah. Her advice was absolutely bang on — realistic, practical, and delivered with real empathy. Hannah even drafted a letter for us to send to school, which made a huge difference. After the session, we felt far less anxious and much more in control of the next steps."
Clare, York
Start with a 30-minute call
Tell us where things stand, and we'll tell you exactly what to do next — including whether specialist support is right for you.
£14.95 per month. Cancel anytime. No long-term commitment.
Not sure this is your starting point?
We just got a diagnosis
New to autism, ADHD or a dual diagnosis? Make sense of what it means.
Go to this page →I don't know who to trust
Get matched with vetted, neurodivergent-affirming specialists.
Go to this page →See full membership details
Pricing, what's included, and how to join.
Go to this page →Frequently asked questions
My child hasn't been in school for months. Is it too late to get help?
No. Families come to us at every stage, from the first signs of struggle to a long-term absence. Your kickoff call focuses on where things stand right now, not on how long it's been.
Can NeuroUniverse deal directly with the school?
We won't attend meetings on your behalf, but our specialists have helped parents prepare letters and evidence for schools, and our SENCO network can advise on what your child's school should be offering.
Is this only for autistic or ADHD children?
Our support covers autism, ADHD, dyslexia and other neurodivergent profiles, including children who haven't yet been assessed.
Ready to find calm?
Join families across the UK who've moved from overwhelm to clarity with expert, ongoing support that evolves with them.
Get started from £14.95/monthFor parents with a new diagnosis
A new diagnosis raises a hundred questions. Let's answer the first few, calmly.
Whether it's autism, ADHD, or both, a new diagnosis can feel like the start of a whole new system to learn — fast. NeuroUniverse gives you a calm space to make sense of it and a clear plan for what actually matters right now.
Book a free 30-minute call
You don't have to figure this out alone
We've been there too
Jessie Hewitson is autistic and has ADHD, and both her sons are neurodivergent. She discovered her own diagnosis while writing about her son's. This isn't theory — it's lived experience.
From overwhelm to clarity
A diagnosis often brings more advice than anyone can use at once. We help you filter it: what matters now, and what can wait.
Your child doesn't need fixing
We start from a different place than traditional services: neurodivergent children need understanding and support, not fixing.
Still waiting for an assessment?
NHS waits for autism and ADHD assessments are longer than ever. Whether you have a diagnosis in hand or you're still on the waiting list, there's a lot you can do for your child in the meantime — and a kickoff call can help you start now, not once a letter arrives.
Supporting your child through the wait for an autism assessment
Waiting for an autism assessment can stretch on for months or years. Here's how to support your child and yourself in the meantime.
What to do while you wait for an autism assessment
Why a diagnosis still matters, and practical things you can do for your child while you wait.
What happens on your kickoff call
Join
£14.95/month, cancel anytime. Book your included kickoff call straight after joining.
Talk it through
30 minutes with Jessie, our founder, to talk through the diagnosis and what it means for your family.
Get your plan
A personalised plan by email, plus tools and checklists you can use straight away.
Keep moving
Monthly 15-minute check-ins, and discounted access to specialists as your understanding grows.
Start with a 30-minute call
Talk through the diagnosis with someone who's been there, and leave with a plan for what to do first.
£14.95 per month. Cancel anytime. No long-term commitment.
Not sure this is your starting point?
My child isn't in school
School refusal, exclusion, or a long absence — a plan that doesn't add more pressure.
Go to this page →I don't know who to trust
Get matched with vetted, neurodivergent-affirming specialists.
Go to this page →See full membership details
Pricing, what's included, and how to join.
Go to this page →Frequently asked questions
We're still waiting for an assessment. Can NeuroUniverse still help?
Yes. NHS waits for autism and ADHD assessments are longer than ever, and there is a lot you can do for your child in the meantime. Your kickoff call can focus on practical support during the wait.
What if we disagree about what the diagnosis means?
That's common, and it's exactly the kind of thing your kickoff call is for — a calm space to talk through what's happening and get on the same page with clear next steps.
Do you support dual or multiple diagnoses?
Yes. Many families we support are navigating more than one diagnosis, including AuDHD (autistic and ADHD).
Ready to find calm?
Join families across the UK who've moved from overwhelm to clarity with expert, ongoing support that evolves with them.
Get started from £14.95/monthFor parents who don't know who to trust
Stop gambling on generic advice. Get matched with a specialist who actually gets it.
Finding a neurodivergent-affirming specialist is usually a gamble — will they use outdated advice, will they understand your child's profile? Our network is curated and vetted, so you don't have to find out the hard way.
Book a free 30-minute call
Meet our vetted specialist team
Our carefully curated team includes professionals across education, wellbeing, sensory support, and family coaching. Many are neurodivergent themselves or have close neurodivergent family members, bringing both expertise and lived understanding.
SENCOs
School support and SEN guidance — help navigating what your child's school should already be offering.
Sleep experts
Practical help with sleep challenges and routines that actually fit a neurodivergent household.
Dietitians
Support with eating, nutrition and mealtime challenges, without judgement.
Anxiety specialists
Help with emotional regulation and overwhelm, for your child and for you.
Mentors
Focus, gaming and interests-based support that works with your child's brain, not against it.
Family coaches
Neurodivergent-affirming parenting strategies for the whole household.
All specialists are vetted for neurodivergent-affirming, modern approaches. You'll never walk into a session wondering if they "get it" — that's guaranteed. You choose if and when extra specialist support is right for you; we guide you to the right help, you're never expected to choose blindly.
What parents say about our specialists
"We booked a 60 minute session with Hannah. Her advice was absolutely bang on — realistic, practical, and delivered with real empathy. Hannah even drafted a letter for us to send to school, which made a huge difference."
Clare, York
"What stood out most about our session was how quickly she helped us make sense of an extremely difficult situation. We left the call with concrete next steps and a way forward that finally felt manageable."
Eddie, Lancashire
Start with a 30-minute call
Every family starts with a kickoff call with Jessie, our founder. From there we'll tell you exactly which specialist — if any — is right for your situation.
£14.95 per month. Cancel anytime. No long-term commitment.
Not sure this is your starting point?
My child isn't in school
School refusal, exclusion, or a long absence — a plan that doesn't add more pressure.
Go to this page →We just got a diagnosis
New to autism, ADHD or a dual diagnosis? Make sense of what it means.
Go to this page →See full membership details
Pricing, what's included, and how to join.
Go to this page →Frequently asked questions
How are specialists vetted?
Every specialist in our network is checked for neurodivergent-affirming, modern practice. Many are neurodivergent themselves or have close neurodivergent family members.
Do I have to use a specialist if I join?
No. You choose if and when extra specialist support is right for you. Membership gives you access at discounted rates, but nothing is compulsory.
What kinds of specialists are available?
SENCOs, sleep experts, dietitians, anxiety specialists, mentors and family coaches, all vetted for affirming, up-to-date approaches.
Ready to find calm?
Join families across the UK who've moved from overwhelm to clarity with expert, ongoing support that evolves with them.
Get started from £14.95/monthMembership
Ongoing, affordable support for your whole family — from £14.95 a month
One membership gives you a kickoff call, a personalised plan, monthly check-ins, and discounted access to our vetted specialist network. No long-term contract.
Get started from £14.95/month
What's included
Everything begins with our simple monthly membership. Here's the process from uncertainty to confident action.
Join the membership
£14.95 per month, cancel anytime, no long-term commitment. Book your included kickoff call as soon as you join.
Your kickoff call
A 30-minute one-to-one call with Jessie, our founder — calm, supportive, no expectation to have answers beforehand.
A personalised way forward
Clear guidance and next steps by email, plus access to practical tools, checklists and resources you can return to anytime.
Ongoing support
Monthly 15-minute maintenance calls, plus discounted access to our vetted specialist team — SENCOs, sleep experts, dietitians, anxiety specialists and more.
Membership
£14.95 / month
Cancel anytime · No long-term contract
- Free 30-minute kickoff call with Jessie Hewitson
- Personalised plan by email within a few days
- Practical tools, checklists and guidance you can reuse anytime
- Monthly 15-minute check-ins that evolve with your family
- Discounted rates across our vetted specialist network
Why families choose NeuroUniverse
Most SEND support leaves you firefighting from crisis to crisis. NeuroUniverse offers something different: a continuous relationship that grows with your family, guided by people who understand neurodiversity from both sides — professionally and personally.
Jessie Hewitson is autistic, has ADHD, and has two neurodivergent children. Co-founder Alex Ardizzone is a mother of an ADHD daughter with senior leadership experience.
What members say
"We came away not just feeling understood, but with a clear plan. After the session, we felt far less anxious and much more in control of the next steps."
Clare, York
"We left the call with concrete next steps and a way forward that finally felt manageable. We felt far less overwhelmed and much more confident."
Eddie, Lancashire
"I felt supported, not judged. You can tell they actually get it, and having them understanding PDA made all the difference."
Rachel, Bristol
Start your membership
Join now and book your free 30-minute kickoff call with Jessie. No long-term contract, cancel anytime.
Frequently asked questions
How quickly will I get my plan?
You'll receive your personalised plan by email shortly after your kickoff call, usually within a few days.
Who runs the monthly check-ins?
Your check-ins are conducted by experienced NeuroUniverse practitioners who understand your history and your plan.
Do both parents need to attend the consultation?
No, but it helps if possible. We recommend whoever manages the day-to-day support attends, and the plan can be shared with your family.
Can I cancel my membership?
Yes. There is no long-term contract — you can cancel anytime.